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FAQs

How can we help?

Spritz & Cocktails

How do I track my order?

Tracking numbers are sent out as soon as your order ships via email and text message if you have opted in.

If you have questions about the status of your order, you can reach out to orders@drinkloverboy.com.

Do I need to be at home for my order to be delivered?

Yes, someone 21+ needs to be home to sign for your order.

If you miss the delivery attempts, you will be charged for outbound and return shipping.

How Do I Update My Loverboy VIP Account?

You can update your account -- pause, cancel, change, or gift (yes!!) you Loverboy VIP orders here.

Important note: To sign into your account, you MUST use the same email address that you used at the time of creating your Loverboy VIP order.

If you have any further questions, reach out to orders@drinkloverboy.com

Do you Accept Returns?

Given the nature of our product, we are not able to accept returns.

Please reach out to orders@drinkloverboy.com if you have any questions about your order or if your order did not arrive perfectly!

How long will it take for my spritz/cocktails to arrive?

For most US states, orders typically arrive between 3-5 business days. Note that due to COVID-19, some orders are delayed up to 12 days due to stress on the delivery system during this time.

What do the spritz taste like?

Our Blueberry Lemon spritz is made from organic blueberries and lemons with a touch of fresh basil, giving it a sweet yet zesty flavor!

Our Mango Peach spritz is made from ripe mangoes and peaches with a dash of chilli pepper, giving it a spicy twist on the traditional aperol spritz favor!

Our Passion Fruit Guava gets its tartness from the passion fruit combined with the juicy sweetness from pink guava creating a delicious tropical explosion which is finished off with the smooth sugary honeysuckle.

Where can I get Spritz & Cocktails?

Only available to purchase on our website to all states except: Alabama, Arkansas, Delaware, Mississippi, Rhode Island, Utah

How much does shipping cost?

$10 flat rate shipping for all orders.

If you need expedited shipping, reach out to orders@drinkloverboy.com

What is Loverboy VIP?

This is our subscription program. You can get up to 20% off orders on a monthly or bi-monthly basis + free shipping on all other orders!

Available for all spritz flavors and espresso martini.

Can I cancel or update my order?

We have a short window of time that we are able to cancel or update an order. Once it is processed unfortunately no changes can me made to it.

Reach out to orders@drinkloverboy.com for any additional questions.

Teas

When will Loverboy teas be available in my state?

Teas are available in: CA, CO, DC, GA, IL, IN, MA, MI, MN, NH, NJ, NY, PA, RI, SC, TN, TX, VA, VT & WI

We are working hard to get our teas to your state and will let you know as soon as we find our way to a retailer near you!

Check out where you can find our teas.

Is there caffeine in your teas?

Short answer is no! 

Merch

What’s your return policy for merch?

Returns are offered within 30 days after product delivery on items that are unworn, unaltered and in new condition. All we need to complete your return is a receipt or proof of purchase! If you want to exchange your purchase for a different size, just ship your original order back to us. Once we get your exchange, we will send you your new size for free!

Will you bring back past styles/styles that sold out?

Maybe. We typically like to have new merch items for you, so don’t normally restock. But keep an eye on our site and social because we have brought back some of our highly demanded items!

Make sure to sign up for back in stock emails!

How long will it take for my merch to ship?

If you ordered from the Summer Should Be Fun collection, we are currently experiencing shipping delays! We are working hard to get all your orders out as quickly as possible.

Thanks for your patience and support!

For order questions reach out to shop@drinkloverboy.com

How DO I Track My Order

Tracking numbers are sent out as soon as your order ships via email. Please note, that it can take up to 48 hours for the shipping status to update.

If you have questions about the status of your order, you can reach out to shop@drinkloverboy.com.

General

Do I have to be 21+ to order Loverboy?

Yes, you are required to be 21+ to browse our site and attest to this when you enter. To order our Spritz & Cocktails, you must provide proof of legal drinking age when they are delivered to you. You are also required to be home to accept your delivery because of this.

Do you ship internationally?

For our Spritz and Cocktails we do not ship internationally.

For merchandise, we are able to ship to Canada and UK.

How do you sweeten your products?

We use all natural sweeteners such as monk fruit and blueberries to ensure our products are as good for you as they taste!

Is Loverboy kosher?

We are not certified Kosher, but do not use any products in our Spritz or Teas non-Kosher.

Can I sign up for texts?

Yes! We would love to hear from you. Sign up for text messages to be the first to know about exciting Loverboy news.

Sign up here.

Do you have options for bulk orders?

For our spritz and cocktails please reach out to orders@drinkloverboy.com.

Teas can be purchased locally in stores. If you are having an event and the venue does not serve Loverboy, request it!

You can find teas in: CA, CO, DC, GA, IL, IN, MA, MI, MN, NH, NJ, PA, RI, SC, TN, TX, VA, VT & WI

Why can't I purchase spritz/cocktails at the same time as merch?

Due to alcohol laws, we are not able to sell our spritz/cocktails together with our merch. You will complete two separate checkouts.

Shipping for merch is free for US orders, so don't worry about being charged twice for shipping!

Are the tea cans the same size as the spritz and cocktails?

No.

Our sparkling hard teas coming in a 12 oz can. While our spritz and cocktail cans are 8.4oz and hold 250ml, making them about the size of a Red Bull!