Frequently Asked Questions

All orders require the signature of someone 21 years of age or older at the time of delivery. Please note that we cannot ship to pickup locations, P.O. boxes, or places of business, as an adult signature is required upon delivery to a residential address.

If no one over 21 is available to sign, the carrier will typically make additional delivery attempts before returning the package to us. At that point, we can either refund your order minus the cost of the return label or reship the order for a reshipment fee.

*HOLIDAY SHIPPING* Please note that delays can occur during the holiday that are out of our control. We will do everything we can to get your orders to you. We appreciate your patience and support!

Spritz/Cocktails: Most orders typically arrive between 3-5 business days from the time that you receive tracking.

Merchandise: Most orders typically arrive between 5-7 business days from the time you receive tracking, unless otherwise noted. Select items are made to order and take longer to get to you as a result.

Please note that Spritz/Cocktails ship from a different warehouse than our merch. Separate tracking will be sent.

Spritz: Our spritzes are sold in 8 packs or 12 packs, so either 8 cans 12 cans in an order.

Cocktails: Our cocktails are sold in 8 packs, so 8 cans in an order.

Tracking numbers are sent out as soon as your order ships via email and text message if you have opted in. You can also check here.

Please note that Spritz/Cocktails ship from a different warehouse than our merch. Separate tracking will be sent.

If you have questions about the status of your order, you can reach out to: hello@drinkloverboy.com

Given the nature of our product, we are not able to accept returns.

Please reach out to hello@drinkloverboy.com if you have any questions about your order.

We have a short window of time that we are able to cancel or update an order. Once it is processed unfortunately no changes can be made to it.

Reach out to hello@drinkloverboy.com for any additional questions.

While we would like to say cans won't arrive dented, unfortunately because our cans go from our formulator, to our shipping warehouse, to you, some dents can occur along that journey.

Reach out to with any questions to: hello@drinkloverboy.com.

Yes, customers are responsible for all import fees and duties.

*HOLIDAY SHIPPING* Please note that delays can occur during the holiday that are out of our control. We will do everything we can to get your orders to you. We appreciate your patience and support!

Pre-Order Items: Ship within 4 weeks.

Merchandise: Most orders typically arrive between 5-7 business days from the time you receive tracking, unless otherwise noted. Select items are made to order and take longer to get to you as a result.

Spritz/Cocktails: Most orders typically arrive between 3-5 business days from the time that you receive tracking.

International Orders: Tend to take a minimum of 10 - 14 business days from the time you receive tracking.

Please note that Spritz/Cocktails ship from a different warehouse than our merch. Separate tracking will be sent.

While we hope you love all of our merch, we understand that sometimes things don’t work out.

Returns: You have 30 days from the date you received your purchase to return the item. Email hello@drinkloverboy.com with return requests. We will email you a return label. Once we receive the item, we will issue you a refund minus the cost of the return label and any discounts or promotions applied to the original purchase.

Exchanges: You have 30 days from the date you received your purchase to exchange an item. Email hello@drinkloverboy.com with exchange requests. We will email you a return label. Once we receive the item, we will issue you a refund minus the cost of the return label and any discounts or promotions applied to the original purchase. We will then place a new order for the requested size and send you an email with an invoice that you will need to complete.

SaveBy Package Protection is offered at checkout to cover packages that are lost, stolen, or damaged in transit. Customers must opt in to SaveBy prior to completing their purchase to receive this coverage.

Please note: If you choose not to add SaveBy Package Protection, you acknowledge and agree that Loverboy is not responsible for lost, stolen, or damaged packages

You can file a claim here or use the link in the email you receive at the time of your purchase.

If you need additional assistance please reach out to hello@drinkloverboy.com

All US Orders must be placed by December 15. For International orders, must be placed by the week of December 1.

No, so if you order on a Friday after 11 am ET, your order won't ship out until the following Monday.

We currently don't offer express shipping. If you are looking to get an order expedited, please reach out to us and we will see what we are able to do.

Please note, additional fees will apply if we are able to accommodate this.

We are currently in 43 states! We are working hard to get our teas to your state and will let you know as soon as we find our way to a retailer near you! Check out where you can find our teas.

No! All of our sparkling hard teas are caffeine free.

1. Fill out our store request form!

2. Ask the store for more Loverboy! We are a small team, so anything that you can do to help us means the world.

3. Send us an email, DM, etc. It is helpful to know where we need to be restocked - state, store, etc.

Not yet! Sparkling hard teas are only available in stores.