Frequently Asked Questions

All orders require the signature of someone 21 years of age or older at the time of delivery. Please note that we cannot ship to pickup locations, P.O. boxes, or places of business, as an adult signature is required upon delivery to a residential address.

If no one over 21 is available to sign, the carrier will typically make additional delivery attempts before returning the package to us. At that point, we can either refund your order minus the cost of the return label or reship the order for a reshipment fee.

*HOLIDAY SHIPPING* Please note that delays can occur during the holiday that are out of our control. We will do everything we can to get your orders to you. We appreciate your patience and support!

Spritz/Cocktails/Non-Alc: Most orders typically arrive between 3-5 business days from the time that you receive tracking.

Merchandise: Most orders typically arrive between 5-7 business days from the time you receive tracking, unless otherwise noted. Select items are made to order and take longer to get to you as a result.

International Orders: Tend
to take a minimum of 10-14 business days from the time you receive tracking.

Please note that Loverboy drinks ship from a different warehouse than our merch. Separate racking will be sent.

Tracking numbers are sent out as soon as your order ships via email and text message if you have opted in. You can also check here.

Please note that Loverboy drinks ship from a different warehouse than our merch. Separate tracking will be sent.

If you have questions about the status of your order, you can reach out to: hello@drinkloverboy.com

Because our products are consumable beverages, we’re unable to accept returns or offer refunds based on taste preferences. Flavor can be personal, and while we do our best to craft drinks you’ll love, all sales are final once shipped.

If you have questions about a product before purchasing, our team is always here to help!

If there is something wrong with your order, please reach out to reach out to hello@drinkloverboy.com.

We have a short window of time that we are able to cancel or update an order. Once it is processed, unfortunately no changes can be made to it.

Reach out to hello@drinkloverboy.com for any additional questions.

While we would like to say cans won't arrive dented, unfortunately because our cans go from our formulator, to our shipping warehouse, to you, some dents can occur along that journey.

Reach out to with any questions to: hello@drinkloverboy.com.

Yes, orders shipped outside the US may be subject to customs duties, taxes, and fees imposed by your country. These charges are determined by your local customs authority and are the responsibility of the recipient—they're not included in your order total and aren't collected by us.

We recommend checking with your local customs office before ordering to understand what fees you might expect. Refusing delivery due to customs charges may result in the order being returned or destroyed, and we're unable to refund shipping costs or duties in those cases.

*HOLIDAY SHIPPING* Please note that delays can occur during the holiday that are out of our control. We will do everything we can to get your orders to you. We appreciate your patience and support!

Pre-Order Items: Ship within 4 weeks.

Merchandise: Most orders typically arrive between 5-7 business days from the time you receive tracking, unless otherwise noted. Select items are made to order and take longer to get to you as a result.

Spritz/Cocktails: Most orders typically arrive between 3-5 business days from the time that you receive tracking.

International Orders: Tend to take a minimum of 10 - 14 business days from the time you receive tracking.

Please note that Spritz/Cocktails ship from a different warehouse than our merch. Separate tracking will be sent.

While we hope you love all of our merch, we understand that sometimes things don’t work out.

Returns: You have 30 days from the date you received your purchase to return the item. Email hello@drinkloverboy.com with return requests. We will email you a return label. Once we receive the item, we will issue you a refund minus the cost of the return label and any discounts or promotions applied to the original purchase.

Exchanges: You have 30 days from the date you received your purchase to exchange an item. Email hello@drinkloverboy.com with exchange requests. We will email you a return label. Once we receive the item, we will issue you a refund minus the cost of the return label and any discounts or promotions applied to the original purchase. We will then place a new order for the requested size and send you an email with an invoice that you will need to complete.

SaveBy Package Protection is offered at checkout to cover packages that are lost, stolen, or damaged in transit. Customers must opt in to SaveBy prior to completing their purchase to receive this coverage.

Please note: If you
choose not to add SaveBy Package Protection, you acknowledge and agree that Loverboy is not responsible for lost, stolen, or damaged packages.

You can file a claim here or use the link in the email you receive at the time of your purchase.

If you need additional assistance please reach out to hello@drinkloverboy.com

Yes, orders shipped outside the US may be subject to customs duties, taxes, and fees imposed by your country. These charges are determined by your local customs authority and are the responsibility of the recipient—they're not included in your order total and aren't collected by us.

We recommend checking with your local customs office before ordering to understand what fees you might expect. Refusing delivery due to customs charges may result in the order being returned or destroyed, and we're unable to refund shipping costs or duties in those cases.

No, so if you order on a Friday after 11 am ET, your order won't ship out until the following Monday.

We currently don't offer express shipping. If you are looking to get an order expedited, please reach out to us and we will see what we are able to do.

Please note, additional fees will apply if we are able to accommodate this.

Sparkling hard teas are only available at retail
stores and cannot be shipped. Check out where you can find our teas.

Looking for delivery? Our cocktails, spritzes, margaritas, and non-alcoholic sparkling teas all ship directly to your door.

No! All of our sparkling hard teas are caffeine free.

Our Espresso Martini cocktail is the only
Loverboy product that contains caffeine.

1. Fill out our store request form!

2. Ask the store for more Loverboy! We are a small team, so anything that you can do to help us means the world.

3. Send us an email to hello@drinkloverboy.com. It is helpful to know where we need to be restocked - state, store, etc.